1. Introduction
At WebchatAI, a product owned and operated by Blue Sky Technology, we are fully committed to safeguarding the privacy and personal data of our users. This Privacy Policy explains how we collect, process, use, store, and protect information when you use our Meta Verified WhatsApp Business API, AI Chatbots, and Messaging Automation Solutions.
By accessing or using WebchatAI, you agree to the practices described in this Privacy Policy.
2. Data Collection
We may collect the following categories of data:
• User Data
When you register or use WebchatAI, we may collect information such as:
Name
Email address
Phone number
Business details
Billing and payment information
• Usage & Technical Data
To ensure platform performance, security, and analytics, we may collect:
IP address
Device type
Browser information
Log data and usage patterns
• End-User Data
WebchatAI users are solely responsible for obtaining lawful consent from their end-users before collecting, processing, or messaging any personal data through WhatsApp or other communication channels.
3. Data Usage
We use collected data strictly for legitimate business purposes, including:
Service Delivery: To operate, maintain, and improve WebchatAI services
Communication: To send service updates, security alerts, feature announcements, and support-related communication
Compliance: To comply with applicable laws, regulations, and Meta (WhatsApp) policies
4. Data Sharing
WebchatAI does not sell, rent, or trade personal data to third parties.
Limited data sharing may occur with trusted service providers (such as hosting, payment processors, or analytics providers) under strict confidentiality and data protection agreements.
Data may be disclosed if required by law or to protect the rights, safety, and integrity of WebchatAI, Blue Sky Technology, or our users.
5. Data Security
We implement industry-standard security measures, including:
Encryption
Secure access controls
Firewalls and monitoring systems
Users are responsible for maintaining the confidentiality of their account credentials, API keys, and access tokens.
6. Data Retention
WebchatAI retains personal data only for as long as necessary to:
Provide and improve services
Fulfil legal, regulatory, and tax obligations
Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
7. User Rights
As a WebchatAI user, you have the right to:
Access your personal data
Request correction or updates
Request deletion of data, subject to legal and contractual requirements
To exercise these rights, please contact our support team.
8. Policy Updates
WebchatAI may update this Privacy Policy periodically. Any significant changes will be communicated via email or platform notifications. Continued use of the platform after updates constitutes acceptance of the revised policy.
9. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
Email: support@webchat.ai
Website: https://www.webchat.ai
Company: Blue Sky Technology
Location: India